Shipping Policy
🚚 Shipping Policy – Suave
At Suave, we do everything possible to ensure your orders arrive quickly and in perfect condition.
🕒 Processing Times
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the next business day.
🚀 Delivery Times
| Destination | Estimated Time |
|---|---|
| Canada (Standard) | 3–7 business days |
| Canada (Express) | 1–3 business days |
| United States | 5–10 business days |
| International | 7–21 business days |
Delivery times are estimates and may vary depending on carriers and external conditions (weather, customs, etc.).
📦 Shipping Fees
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Shipping fees are calculated automatically at checkout.
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Free shipping on all orders over $100 CAD (offer subject to change).
📍 Order Tracking
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Once your order is shipped, you will receive an email with your tracking number.
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You can track your package directly via the link provided.
🚫 Delays and Lost Packages
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Suave is not responsible for delays caused by carriers or customs.
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In case of a lost or damaged package, please contact our customer service at Support@Suaveshop.ca and we will assist you.
📞 Contact
For any questions regarding shipping, our team is available Monday to Friday, from 9 AM to 5 PM (EST) at Support@Suaveshop.ca